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Our flagship support product SupportSuiteâ?? is a robust and flexible turn-key solution, allowing you to implement effective support channels, e-mail management and manage self-help resources. SupportSuiteâ?? does this by combining ticketed support (web and e-mail based), live chat and an intuitive customer interface.

Key features of SupportSuiteâ?? include:
Clean, fast and intuitive AJAX-based interface
Integration with MicrosoftÂ? Active DirectoryÂ? (LDAP), vBulletinâ?? and ModernBillâ??, among many other third-party applications
Reliable live chat seamlessly through a client's web browser
ViewShare to share a desktop view with a client via their web browser
Integrated VoIP (soft phone) functionality
Robust SLA management, work schedules and escalation pathways
Teamworking features for creating and sharing events, tasks and contacts
Detailed reports and analysis
Synchronization with MicrosoftÂ? OutlookÂ?
Integrate and synchronize with a WindowsÂ? MobileÂ? device

Demo:
Herunterladen / Download:
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Thx bro